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Humour is useful to overcome Conflict between People

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Additional Resources:

Effective Leaders know the need of Humour to lead Productive Teams

Developing Your Self -Awareness 

Man’s Search for Meaning by Viktor Frankl

 

Prefer to read? Here’s the transcript

 

Women professional smiling as they use humour to overcome conflict.

 

Having a good sense of humour is often the best tool you can apply to resolve situations from getting out of hand.

It can avert a full-blown conflict where both sides stand to lose while the bystanders get free entertainment and fodder for gossip.

Let’s look at an example.

Imagine 2 coworkers are in a state of conflict over some issue. It doesn’t matter what the issue is but it’s clear to everyone that the conflict has been brewing all day.

 

The tension in the atmosphere is palpable. You could cut it in slices with a knife!

There’s lots of whispering going on about the situation.

The combatants are at crisis point, and it feels like the entire office is holding their collective breath waiting to see what happens next. It’s like they’ve become the audience to a TV reality show. At this point, they’re ready for bloodshed, or at the very least, some very strong words.

The last thing they expect is for one of the key players in the conflict to open their mouth and… make a joke?

Maybe it doesn’t feel like a resolution to the conflict, but actually, laughter goes far beyond being the clichéd ‘best medicine.’

How?

 

First of all, laughter takes the tension out of the situation.

This is exactly what’s needed to regain perspective, build stronger bonds, and yes, sometimes smooth over the differences.

Hi, I’m Vatsala Shukla from Karmic Ally Coaching. I believe humour, when used appropriately is a useful tool to diffuse tension. It creates space for both conflicting parties to take a breath and regain their clarity and composure.

Humour is a vital tool that can help us gain perspective even in the darkest of moments.

In his book Man’s Search for Meaning, neurologist, psychiatrist, and Holocaust survivor Victor Frankl said, “Humour more than anything else in the human make-up, can afford aloofness and an ability to rise above any situation, even if only for a few seconds.”

 

Viktor Frankl quote on humour against backdrop of purple irus

 

You’d have seen the role of humour in diffusing tense situations in dramatic or highly emotional stories where there are some comedic scenes.

 

This is called comic relief and is meant to alleviate some of the tension.

It provides the audience with a chance to breathe from the story drama or a moment to process the things that just occurred.

It’s similar to how we use jokes to ease the heaviness of a difficult or awkward situation.

A timeless example that comes to my mind is The Shakespearean Fool who appears in plenty of Shakespeare’s tragedies like Othello and King Lear.

 

2 Shakesperean Fools and quote from Vatsala Shukla on comic relief

 

In our imaginary example, a well-timed joke can lighten the situation and even subvert the expectations of the audience who are expecting a gladiator fight.

Humour helps to connect people, building rapport, alleviate tension and foster a positive culture. A Robert Half survey found that 91% of executives believe a sense of humour is important for career advancement; while 84% feel that people with a good sense of humour do a better job.

In a previous post, I highlighted how leaders with a sense of humour create better bonded teams.

 

If humour is that important, then how do you effectively use it to resolve conflicts?

Here are 3 tips on applying humour. I suggest you try them.

 

Hikers using humour to resolve conflict

 

First, make sure that both parties are ‘in on the joke.’

By keeping humor wholesome – not at the expense of the other person, you’re focusing on inviting them to laugh with you, rather than laughing at them.

How can you tell if you’re doing it right? Humor is tricky, and so your best indicator of getting it right is to gauge the other person’s reactions. If they’re not laughing, chances are they don’t find it funny. Stop!

 

Second, check to make sure that you’re not using humor as a defensive weapon.

If you’re using humor to mask emotions that you’d rather not deal with right now, then stop immediately. Ask yourself what it is that you’re not dealing with and why.

Even though we know humour helps us stay resilient when facing challenges, there are times when humour isn’t healthy.

This happens when it is used as an avoidance technique rather than coping with, painful emotions. Laughter can be a disguise for feelings of hurt, fear, anger, and disappointment that you don’t want to feel or don’t know how to express.

Finding an amusing aspect to a situation is different to using it as a cover up for other emotions. Strong emotions need to be managed differently to avoid conflict or create confusion and mistrust in your relationships.

This requires self-awareness which is an important element of Emotional Intelligence and I’m sharing a link to a resource that will help you develop it.

 

Third, work on that sense of humor.

Every good comedian knows how to read their audience. The same goes for using humor with another person, especially in a situation that’s already a conflict. Watch the nonverbal cues. What language are you using? Keep the tone positive and light and mean it.

That means don’t use jokes as a means of cruelty. Lastly, consider what you might use as an inside joke. Inside jokes not only keep the situation light but create a deeper intimacy with whom you conflict.

Need more ideas? Explore humor in other ways so that you always have a repertoire to fall back on. Watch things you find funny on TV or in movies. Listen to jokes. Read the funnies. Find that side of you that likes to play and encourage it with creativity and fun.

And no matter what, cut yourself some slack. It takes practice to be funny. Keep at it, and you’ll find your natural sense of humor, and be able to tap into it when you need to. That conflict won’t know what hit it!

I’ve included some more resources in the description including how to use humour as a leader. Have a look at them. Apply them. This is Vatsala Shukla from Karmic Ally Coaching signing off. Bye for now.

 

 

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I believe the world would be a better place if high achieving professionals accepted setbacks and challenges to their careers as Wake Up Calls to embark on a Journey where their empowered course correcting actions create a New World Order that encompasses achieving their career aspirations & potential with authentic life balance.

If you’re a driven, passionate, talented and ambitious professional  who’s hit a speed breaker in your business or career and want to create your desired breakthrough to reclaim control of your situation, then you’ve come to the right place because we can work together on customized strategies and tactics that deliver results.

When my clients first reach out to me, they are not in a very happy place, needing clarity about themselves, their desires, chosen vocation and what will give them peace of mind. They are drawn to me for the very reasons that I highlight in Who Is Karmic Ally Coaching.

Lack of recognition at work, inability to project themselves with confidence and frustration are just some of their professional problems that are playing havoc with other areas of their life. They know they need to take radical steps to change the status quo but they also know they need support and accountability to get them their desired result.

I really get it, because I’ve experienced that dark night of the Soul. I know firsthand the outcome of getting lost in my work rationalizing decisions that were detrimental to other aspects of my life.

Like you, I’ve struggled with and won battles of stress management, corporate politics, life balance and career decisions to emerge in a place where I can confidently say that I live my desired life according to my personal Manifesto and have created a business that provides me with a platform for my desired lifestyle and self-expression for myself. I want that for you too!

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Provided me with great advice and inspiration

“Vatsala is a wonderful person with whom I have had the pleasure to connect with on a personal and professional level. She is a great listener and has provided me with great advice and inspiration to help me succeed in my future. Her blogs are also very insightful. I would highly recommend Vatsala. Best wishes.”

Recommended by Barbara Citarella, Client  

 

Barbara Citarella

Helped me by making a priority of what needs to be done

I approached Vatsala at Karmic Ally Coaching because of Shiny Object Syndrome. I have always had this distract me and the tools Vatsala gave me to avoid this have been such a great help.

Vatsala Shukla of Karmic Ally Coaching helped me by making a priority of what needs to be done and what can really be put on the back burner. The result was I accomplish more on a daily basis and am finally on track with my business.

One thing I liked was her Time Management Tips because they helped me break down my day where I could fit everything necessary in and even have time for myself. I found the experience exhilarating because I was a procrastinator and now am a doer.

I would recommend Karmic Ally Coaching to people who need guidance in their business and to learn how to plan their days better to achieve their goals.

Good luck going forward.

Love and Blessings,

Catherine

Recommended by Catherine M Laub, ACM, Spiritual Advisor and Coach 

Catherine M Laub, ACM, Spiritual Advisor and Coach

Given me a jumpstart to move on

Thank you Vatsala, for helping me structure my immediate goals to make my presence felt in the Organization. Your calm and composed style of listening to what I was thinking regarding being stuck in my current job, not able to make my presence felt in the Leadership circle of my company, is praiseworthy.

You smartly made me connect with you quickly, asking the right questions, pushing me to arrive at the specific activities I need to take up. You were able to dig in to my natural qualities and make specific mention of them. You have given me a jumpstart to move on, handle my current situation and ideas to make it work for my better future.

 

The power of choice, many times I felt that I cannot control how I felt when someone makes a silly comment, or ignores me. I preferred to keeping away from that person to eliminate any conflicts. but after talking to you and accepting that if it is not practical to eliminate such situations, I have the power to choose, taking small steps to ultimately emerge a WINNER..

I would do things differently than any normal person would have done, thus leading to MAKING MY PRESENCE FELT. Thanks a lot.

 

Hema Dave, Deputy Manager, Commercial at Gujarat Gas Limited

Hema Dave
Gujarat Gas Company Limited

A guiding and motivational force

A thorough professional and a good advisor. She has been helping me in advising me through my job search and it has been very helpful. In these difficult times, she has been a guiding and motivational force and has always told me to stay positive no matter how the tough the situation gets.

I am glad that I took her advice to improve my LinkedIn profile and steps to take while searching for jobs on various job search platforms. Anyone who is facing a difficult situation in current COVID times, should take her advice and I am sure Vatsala will be more than helpful.

Rishav Kumar, Public Relations and Corporate Communications Specialist

Rishav Kumar

Assisting the client in every step in the process

Testimonial Birte Lundgreen

 

Vatsala Shukla is an original, sincere and hard working coach who makes a great and successful effort in understanding and assisting the client in every step in the process. I can give her my best recommendation.

Birte Lundgreen, hired Vatsala as a Career Coach

Birte Lundgreen
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1st place BCB 2012
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