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How to improve Emotional Intelligence in the Workplace

How to improve emotional intelligence in the workplace for harmony

 

A recent question on Quora broke my heart. The person must be in a lot of pain to ask this question on an open forum.

 

I was given a “doesn’t meet expectations” rating in my annual review. My manager never told me anything throughout the year. Should I leave?

 

It brought back memories of the time I lost out on an important promotion and how I was guided not to give up but demonstrate I had what it took.

Despite the desire to run away, I took the advice and never looked back in the course of my corporate career.

Fortunately for me, my Group Manager had high Emotional Intelligence. He not only informed me in advance about this but had done it in a manner that I could hear what was being said. My guide too understood my situation while giving me sound advice.

It’s difficult to answer a question on Quora without knowing the full facts. If I was this person, I would inquire about the rating and take it up through the right channels.

Obviously, this person is still a valuable asset otherwise they would have been dismissed.

 

Perhaps there is an expectation communication gap that needs to be filled.

There is no way the manager would not have sent out signals or spoken to this professional. In the case that the manager didn’t, it indicates a lack of feedback skills. Perhaps both the manager and employee need more soft skill training.

They definitely need training in Emotional Intelligence.

When it comes to workplace happiness, most people get in their own way. The biggest obstacle that many people face with workplace happiness is low emotional intelligence.

I’ve covered the top 3 signs of low emotional intelligence in this post.

 

Checklist - do your colleagues think you are emotionally intelligent?

Emotional intelligence is your ability to identify and manage your emotions, as well as those of other people.

How you manage your feelings at work can make all the difference in your career.

 

Here are some of the top ways that you can put emotional intelligence to work.

 

Top ways to apply Emotional Intelligence at Work

 

 

Practice Deep and Focused Listening

 

While communicating with colleagues, you always want to practice deep and focused listening.

When the other person is speaking, avoid rehearsing your response. Instead, make it a point to focus your mind and attention on asking clarifying questions to help you better understand what the person is saying.

At the end of the conversation, make sure that you summarize and provide feedback on what you think you heard the individual say. Then ask if your summary is an accurate portrayal of the conversation.

 

Start Paying Attention to Body Language

 

When you’re at work, start noticing the body language or nonverbal communications of those around you. Pay attention and learn to recognize when body language isn’t consistent with the words being spoken.

Start getting used to interpreting body language as a way to understand the complete communication of your colleagues and employees. With practice, you will get better at recognizing nonverbal signs.

Coming back to the Quora question, it is quite possible the professional missed the body language cues.

 

Avoid the urge to Blame Others

 

Take responsibility for your actions and outcomes.

People who always blame others for their misfortunes are never successful in their personal or professional life.

When you get caught up in useless behaviors and emotions, you end up losing precious time and perspective that could help you create a more enjoyable work experience.

If you fill your workday with blame and venting, you’re only setting yourself up for even more disappointment and dissatisfaction.

Instead of looking at externals or other people to take the rap for your situation, stop and consider how much you have contributed by your actions to the outcome. Think of how you will handle similar situations in the future.

You may not be able to change what’s happened but at least you will avoid future mistakes.

 

Check Your Attitude

 

You can increase your emotional intelligence and make your workplace more enjoyable if you check your attitude.

If you go to work with a sour mood, or always see everyone else as wrong, you’re the one that will ultimately lose out. Your attitude is a matter of perspective, and your perspective matters.

If you try telling the story from someone else’s eyes, you’ll start seeing different ways that you can change your plan and increase your emotional intelligence at work.

This is where practicing the skill of perceptual positions helps to create harmony and improve working relationships.

If you find yourself unhappy with your current job, you may need to work on your emotional intelligence.

Utilize these simple ways for putting your emotional intelligence to work for you. Start enjoying all the opportunities that begin to present themselves.

Looking for a practical method to enhance your Emotional Intelligence? You want this self-study bundle.

Get The Ultimate Guide to Developing Emotional Intelligence

 

Emotional Intelligence Guide and bonus package

 

 

Meet your coach

I believe the world would be a better place if high achieving professionals accepted setbacks and challenges to their careers as Wake Up Calls to embark on a Journey where their empowered course correcting actions create a New World Order that encompasses achieving their career aspirations & potential with authentic life balance.

If you’re a driven, passionate, talented and ambitious professional  who’s hit a speed breaker in your business or career and want to create your desired breakthrough to reclaim control of your situation, then you’ve come to the right place because we can work together on customized strategies and tactics that deliver results.

When my clients first reach out to me, they are not in a very happy place, needing clarity about themselves, their desires, chosen vocation and what will give them peace of mind. They are drawn to me for the very reasons that I highlight in Who Is Karmic Ally Coaching.

Lack of recognition at work, inability to project themselves with confidence and frustration are just some of their professional problems that are playing havoc with other areas of their life. They know they need to take radical steps to change the status quo but they also know they need support and accountability to get them their desired result.

I really get it, because I’ve experienced that dark night of the Soul. I know firsthand the outcome of getting lost in my work rationalizing decisions that were detrimental to other aspects of my life.

Like you, I’ve struggled with and won battles of stress management, corporate politics, life balance and career decisions to emerge in a place where I can confidently say that I live my desired life according to my personal Manifesto and have created a business that provides me with a platform for my desired lifestyle and self-expression for myself. I want that for you too!

I adhere to the Certified Coaches Alliance Code of Ethics and Standards. A copy is available on request.
1st place BCB 2012
Email: Vatsala(at)karmicallycoaching(dot)com Phone:91 9818517664
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